When we first looked at Woodlands Lodge we were told my mum should look at it as her home and not a home. The staff do everything to make her feel that. She gets up later in the morning and breakfast is brought to her room when she is ready. She would admit to being a fussy eater but thoroughly enjoys the food provided. When she hasn’t been feeling well, staff are happy to prepare something special for her. Staff are welcoming to visitors and are happy to talk about any concerns you may have at any time. I would highly recommend it to anyone.
Daughter of Resident, July 2023
The staff have been brilliant with my grandma. They get her involved in activities and things that she likes and they put a lot of time and care into all residents. They have made her feel safe and at home! Brilliant staff and home overall!
Granddaughter of Resident, July 2023
My wife gets the best of care from a marvellous dedicated staff.
Husband of Resident, June 2023
The staff are very helpful and lovely. Cannot fault it.
Daughter of Resident, June 2023
Lovely friendly care home. Everyone is very caring and compassionate. The home has a calmness about it which is perfect for my Mum. The staff are always very helpful and nothing is a problem for them. The laundry is so well run, literally washed and hung back in the wardrobe the same day! The activities really keep Mum entertained which is great and they’re seven days a week, twice daily! The food is lovely and if my mum wants something else that’s not on the menu it’s not a problem (within reason of course). If only all care homes were as good as this! Thanks, Woodlands for being there for my Mum.
Daughter of Resident, May 2023
My Mother has recently come to Woodlands Lodge to live. To date we have been delighted with her care, it has surpassed our expectations. All the taff work together as a team and always put the interest of the resident first. We feel confident that Mum is safe. Mum enjoys the daily activities and looks forward to meal times. The care provided is of a high standard by a professional team of staff who take pride in their role.
Daughter of Resident, May 2023
My Mum’s care at Woodlands Lodge has been consistently excellent – combining compassion, professionalism and kindness. All of the staff know her well and take a genuine interest in her well-being. As she approaches the end of her life, Woodlands Lodge staff have shown sensitivity and love to Mum.
Daughter of Resident, May 2023
All very good.
Sister of Resident, May 2023
From day one my husband has been so well cared for by the wonderful staff at Woodlands Lodge. All members of the very busy team are kind and caring. My husband and I have built up very close and trusting relationships with all the staff. Nothing is too much trouble for them. There is always a warm and friendly atmosphere at Woodlands.
Wife of Resident, April 2023
All systems are top-notch. The staff are very caring and attentive. My wife needs 24/7 care, which is given sensitively. The food is good. The site is resident friendly, with lovely gardens which provide opportunities for exercise. Activities AM and PL provide great leisure time.
Husband of Resident, March 2023
My lovely auntie went into Woodlands Lodge for four weeks and stayed two and a half years because Covid came and she couldn’t go back to her home. My auntie was treated like a queen, always given excellent care and she loved the activities. All staff were excellent, from management to the DIY man and kitchen staff. My aunt had a fall and was taken to hospital but when she was able to go back to the home, they were without a doubt excellent.
Niece of Resident, Woodlands Lodge, November 2022
It was reassuring to know that Mum was well cared for. The staff went above and beyond to proved caring, stimulating and safe care for Mum during her stay. We are forever in your debt. Everyone was helpful, friendly and supportive to extended family as well as mum. The staff keep Mum well protected during Covid. Mum tried out many new activities and looked forward to pamper days and inclusive games and being introduced to new activities.Mum was always treated with dignity, respect and her independence encouraged. Nothing was too much trouble. Can’t thank the staff enough for the first class and superb care provided.
Daughter of Resident, Woodlands Lodge, October 2022
My husband has only been a resident for six days but all the staff are friendly, helpful and well trained and getting to know him. The food is very good and help is given.
Wife of Resident, Woodlands Lodge, March 2022
We had no experience of care homes prior to my brother coming up from Dorset. Woodlands Lodge was wonderful. As it turned out, he needed more care than they could provide but they went above and beyond to look after him in the four weeks he was able to stay whilst we looked for alternative care.
All the staff, from the top down, were so caring, considerate and patient with him. I never heard anyone complain. My brother can be difficult at times. He was always treated with dignity, patience and kindness. The manager is excellent and so were the staff. Kind, humorous, friendly and vigilant. The care home is spotless. Excellent cleaners and laundry, top-notch. The reception staff were excellent and informative. I would thoroughly recommend this very caring home.
Sister of Resident, Woodlands Lodge, September 2022
Our mother has been a resident here for 2+ years. She says that if you can’t be in your own home then this is a good place to be and that she feels safe and well cared for. Reception staff know and understand our Mum and communicate to us and for us extremely well, particularly during the Covid months when they have been our key point of contact.
Daughter of Resident, Woodlands Lodge, April 2022
